We are based in Germany and ship domestic and international. With domestic orders we ship via Deutsche Post, while international orders are shipped with Deutsche Post or DHL. The following rates apply - all prices quoted are in EURO:
USA, Canada, New Zealand, Brazil, Norway, India, Australia, United Kingdom, Denmark, Swiss and all countries in Europe.
What currency will I be billed in?
All transactions are billed to the equivalent value of the product in EURO. As such, there may be slight variations in your cost based on the exchange rate at the time of billing.
How do I change my address?
Your account details, including your shipping address, can be changed at any time by logging into your ohdarling account. Click on the tab "My Addresses" and add your new address there.
What do I do if there's an item missing from my order?
We will always do our best to offer you a replacement for your damaged or missing items.
Returns & Refunds
Our policy lasts 14 days. If 14 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
* Gift cards
* Downloadable products
* Personalized orders (e.g. monogramming)
* Any item not in its original condition, is damaged or missing parts for reasons not due to our error.
* Any item that is returned more than 14 days after delivery
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at hello [at] ohdarling [.] shop or use our contact form to message us.
With every purchase over 20,00 EURO you'll earn one reward sticker to stick on your bonus card.
Our standard paper, pure white, 150g/m, perfect print quality, writable with most pens, non removable.
Our cast-coated, pure white, 128g/m, great print quality, writable with all pens, non removable.
Our vinyl paper, slightly yellowy-white (in comparison to silky glossy and standard matt), 280g/m, perfect print quality, writable with most pens, can be removed immediatley after placement hereafter non removable.
Why are some doodles exclusive and some not?
We're working together with an artist who is drawing our doodles. Some of them are exclusively commissioned by us and are custom made for our shop (color/design). Other doodles can be bought by other shop owners as well, that's why you can see some of our designs in other shops too. But the major part of the doodles are exclusiv to our shop only!